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Mid-Year Review: Assessing and Adjusting Your Community Management Strategy

As we reach the midpoint of the year, it’s the perfect time to take stock of our community management efforts. A mid-year review is essential for evaluating our progress, identifying areas for improvement, and refining our strategies to ensure we meet our goals for the second half of the year. Here’s a comprehensive guide to help you assess and adjust your community management strategy effectively.

1. Conduct a Performance Review

Start by analyzing the key performance indicators (KPIs) you set at the beginning of the year. These may include metrics such as:

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Bringing Community Together

In a world that sometimes feels disconnected, the importance of community cannot be overstated. Community associations play a vital role in creating and maintaining a sense of belonging and togetherness among residents. These associations have the power to transform neighborhoods into vibrant hubs of interaction, support, and shared experiences. One of the most effective ways to achieve this is through organizing engaging activities that bring people together. Let's explore some activities that community associations can host to foster a sense of community:

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A Collective Experience

Living in an association is more than just sharing a physical space; it's about cultivating a sense of belonging and connection with your neighbors. While individual units may be separate, the collective experience of a thriving community enhances the overall quality of condo living.

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7 Best Practices for Choosing a Snow and Ice Management Partner

How to choose wisely and protect your property during storm season

1. It's Never Too Early

Don't wait. Whether you're looking to engage a snow and ice management provider or switching from one provider to another, give yourself at least three months to:

  • Properly vet providers.

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How to Reach a Quorum Through Proxies

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Annual and special meetings require homeowner votes for new board members, assessment increases, capital improvement projects, and amendments to the association’s governing documents. The goal is to reach a quorum—a minimum number of members who must be present for business to be validly transacted.

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CAI Releases New Reserve Study Standards for Community Associations

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Community associations should incorporate preventive maintenance and structural inspections into their reserve studies—the important budget planning tools that identify the components a community association is responsible for maintaining or replacing, indicate the status of the reserve fund, and provide a stable and equitable funding plan to offset anticipated future major common area expenditures. The recommendations are part of new Reserve Study Standards released by Community Associations Institute (CAI)the leading international authority on community association governance, management, and education.

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Fannie Mae and Freddie Mac: New Lender Requirements Take Effect

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In July, Fannie Mae and Freddie Mac released updates to project eligibility standards for condominiums and housing cooperatives.

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Social Media Platforms for Associations

There are many different social media platforms that may be utilized by community associations; Facebook, Twitter and Instagram to name a few. Before jumping in, take some time to consult legal counsel, and develop a strategy. Know the good, the bad and yes, even the ugly!

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Are You Providing the Proper Insurance for Your Directors & Officers?

Some insurance carriers refer to Directors and Officers (D&O) Liability as miscellaneous liability.  Take my word, it is not a coverage that should be considered miscellaneous.  There is a world of difference between D&O coverage offered to you as an endorsement on your master policy and proper D&O coverage specifically written as a stand-alone policy.  

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Resale Disclosure Act and Virginia Community Associations

Effective July 1, 2023,  the various resale provisions in the Virginia Property Owners’ Association Act, Condominium Act, and Cooperative Act have been removed and consolidated into a new single act known as the Resale Disclosure Act, which is located in Chapter 23.1 of Title 55.1 of the Virginia Code.  The new Resale Disclosure Act groups resale provisions together for Virginia property owners’ associations, condominium associations, and cooperatives, and collectively refers to them as “resale certificates.”

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Tips to Take Charge of Your HOA's Budget Planning Process

Your association’s budget impacts the financial and physical health of the community and residents’ property values. The budget is the first, crucial step to restoring aged, once-beautiful communities to their former glory, and it determines the enjoyment residents will derive from their community.

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Rights and Responsibilities for Better Communities

Perhaps the greatest achievement for any association is creating and sustaining a sense of community among residents and leaders. This goal is best achieved when homeowners, non-owner residents and association leaders recognize and embrace their rights and responsibilities. It was with this goal in mind that CAI developed Rights and Responsibilities for Better Communities. These principles can serve as an important guidepost for board and committee members, community managers, homeowners and non-owner residents.

Homeowners have the right to:

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Managing Mental Health

These past several years have been indescribably stressful for everyone. Economic concerns after a year’s long pandemic, lack of socialization, mask-wearing, and general fear and anxiety have only increased the slow erosion of kindness and empathy we have seen devolve over the past few years. 

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Plugging In: Electric Vehicle Charging Stations in Virginia Community Associations

The past decade has seen an explosion in the popularity of electric vehicles.  All expectations are that this popularity will continue to grow.  There are many makes and models of electric vehicles, and they can be classified as either battery electric vehicles (“BEVs”) or plug-in hybrid electric vehicles (“PHEVs”)—both of which need to be charged by plugging into an outlet or charging station.  

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History of Community Associations

Community Associations are wonderful organizations benefiting millions of US residents every day. There are countless benefits to living in community associations. One of the beautiful things about people is that we have figured out that banding together in communities is generally beneficial offering clean, cohesive neighborhoods oftentimes with amenities such as parks and pools, further encouraging the idea of community. These inherent benefits have association living on the rise, providing homes for nearly 1 in 5 Americans. But where did it all start?

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Legal SPF: Summer Protection for Community Associations

We are on the cusp of Spring, which means Summer is just around the corner. And pool season is the hallmark of Summer. In addition to securing a pool service contractor and/or lifeguards, community associations should consider the broad spectrum of responsibilities and measures related to the pool. Below is our suggested checklist of items for community associations to review well before the start of pool season for maximum protection.

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Inheriting Old Violations

"Our Board Just Inherited a Host of Old Violations - What Should We Do?" 

We often get calls from new board members after transitioning from developer control. They have questions like this one: Some of the homeowners have added fences, above-ground pools, and sheds without getting approval from the Association. Many of these changes do not appear to meet the standards that are part of our documents. No action has been taken to correct these violations. How do we go about enforcing the covenants and rules?

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How to Avoid Burnout

Burnout is more than just stress—it’s how your mind and your body tell you a change is needed. Do you find yourself withdrawing from work and caring less about results? Are you working harder, often mechanically or to the point of exhaustion? Just going through the motions? Try a few of these tips for keeping burnout at bay.

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What's Your Annual Plan?

What’s your annual plan?

As we begin another year, it’s important for associations and their business partners to have a clear understanding of what the coming year will look like. What are our goals? What strategies will we use to reach those goals? Did we meet the goals we had for the past year? Without a mechanism in place like an annual plan, it’s almost impossible for an association or business to know where they’ve been and where they’re going. The inclusion of an annual plan can help take the guesswork out of the process.

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Toxic Neighbors, and the Association's Role When Anger Strikes

Neighbor to neighbor disputes seem to be at an all-time high right now. Many times, the neighbors are trying to bring the Association into these battles. In order to best utilize the Association’s assets, Boards and managers must recognize when it is appropriate for the Association to engage, and when to stay out of the conflict.

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