As an Association Manager, I’ve encountered my fair share of unusual situations—but what recently happened in one of our communities was both new and deeply unsettling.

Security threats can attack a company from all angles. You might have a security guard at the door to keep out unwanted visitors. Perhaps you have security cameras to keep an eye on things when you are not around. You likely have an anti-virus software to prevent a technical attack. But what do you do when a scammer tries to trick one of your employees into giving up sensitive information through an email?

For many condominiums, a secure and safe premises is the polar opposite of a liability: it is a feature and selling point to bring new residents into the community and increase the property value of individual units. From the perspective of condominium association budgets, most condominium association boards can easily defend, to residents, reasonable expenses on security in the common elements. Most if not all residents understand the need for security measures on the premises whether that expense includes merely exterior lighting in parking lots or a whole security suite of protections from video cameras and swipe-card locks to gates and guards.