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AI: The Newest Member of Your Management Team

Managing an HOA can sometimes feel like juggling flaming swords while riding a unicycle. Between handling homeowner complaints, organizing meetings, and keeping up with ever-changing laws, it’s easy to feel overwhelmed. Enter AI, your new best friend (after coffee). 

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Pond & Stormwater System Spring Maintenance: What Every HOA Needs to Know

As spring approaches in Southeastern Virginia, HOA communities must take proactive steps to manage their ponds and stormwater devices. These systems play a crucial role in managing runoff, preventing flooding, and improving water quality. However, without proper management, they can quickly become sources of erosion, pollution, compliance violations, and costly repairs. 

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Building Strong Vendor Relationships: Best Practices for Managers & Business Partners

 

Vendor relationships are at the heart of successful community association management. Whether it’s landscaping, maintenance, security, or financial services, the quality of service delivered to homeowners often depends on the strength of the partnerships between community managers and business partners. These relationships, however, don’t develop overnight. They require careful selection, clear expectations, and ongoing communication to ensure they remain productive and beneficial for both parties.

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Welcome to Budget Season: What It Means for Your Community Association

As the summer winds down and we approach the latter part of the year, it’s time for our community association to turn its focus to one of the most crucial tasks on our calendar: budget season. This period is not just about crunching numbers; it’s an opportunity to reflect on our achievements, plan for the future, and ensure the continued well-being and growth of our community. Here’s what budget season entails and why it’s essential for all of us.

Understanding Budget Season

Budget season is the time when the community association reviews its financial status, plans for upcoming expenses, and sets priorities for the next fiscal year. It involves several key steps:

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The Importance of Regular Property Inspections During Summer

As we enjoy the long, sunny days of summer, it's easy to get caught up in the season's festivities and relaxation. However, summer is also an ideal time for property inspections to ensure our community remains safe, well-maintained, and ready for the rest of the year. Regular property inspections during the summer months are crucial for several reasons, and here’s why they should be a priority for every community association.

Preventing Heat-Related Damage

The intense summer heat can take a toll on various aspects of our properties. Regular inspections help identify and address issues before they become major problems:

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Mid-Year Review: Assessing and Adjusting Your Community Management Strategy

As we reach the midpoint of the year, it’s the perfect time to take stock of our community management efforts. A mid-year review is essential for evaluating our progress, identifying areas for improvement, and refining our strategies to ensure we meet our goals for the second half of the year. Here’s a comprehensive guide to help you assess and adjust your community management strategy effectively.

1. Conduct a Performance Review

Start by analyzing the key performance indicators (KPIs) you set at the beginning of the year. These may include metrics such as:

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Summer Safety Tips for Community Associations

Summer is a time for fun and relaxation, but it also comes with its own set of safety concerns. As temperatures rise and outdoor activities become more frequent, it's crucial to ensure that our community remains safe and secure. Here are some essential summer safety tips for community associations, focusing on pool safety, firework precautions, and outdoor grilling.

Pool Safety

Pools are a centerpiece of summer enjoyment, but they can also pose significant risks. Here’s how to keep everyone safe while having fun in the water:

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A Collective Experience

Living in an association is more than just sharing a physical space; it's about cultivating a sense of belonging and connection with your neighbors. While individual units may be separate, the collective experience of a thriving community enhances the overall quality of condo living.

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How to Reach a Quorum Through Proxies

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Annual and special meetings require homeowner votes for new board members, assessment increases, capital improvement projects, and amendments to the association’s governing documents. The goal is to reach a quorum—a minimum number of members who must be present for business to be validly transacted.

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Fannie Mae and Freddie Mac: New Lender Requirements Take Effect

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In July, Fannie Mae and Freddie Mac released updates to project eligibility standards for condominiums and housing cooperatives.

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Resale Disclosure Act and Virginia Community Associations

Effective July 1, 2023,  the various resale provisions in the Virginia Property Owners’ Association Act, Condominium Act, and Cooperative Act have been removed and consolidated into a new single act known as the Resale Disclosure Act, which is located in Chapter 23.1 of Title 55.1 of the Virginia Code.  The new Resale Disclosure Act groups resale provisions together for Virginia property owners’ associations, condominium associations, and cooperatives, and collectively refers to them as “resale certificates.”

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Tips to Take Charge of Your HOA's Budget Planning Process

Your association’s budget impacts the financial and physical health of the community and residents’ property values. The budget is the first, crucial step to restoring aged, once-beautiful communities to their former glory, and it determines the enjoyment residents will derive from their community.

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Rights and Responsibilities for Better Communities

Perhaps the greatest achievement for any association is creating and sustaining a sense of community among residents and leaders. This goal is best achieved when homeowners, non-owner residents and association leaders recognize and embrace their rights and responsibilities. It was with this goal in mind that CAI developed Rights and Responsibilities for Better Communities. These principles can serve as an important guidepost for board and committee members, community managers, homeowners and non-owner residents.

Homeowners have the right to:

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Managing Mental Health

These past several years have been indescribably stressful for everyone. Economic concerns after a year’s long pandemic, lack of socialization, mask-wearing, and general fear and anxiety have only increased the slow erosion of kindness and empathy we have seen devolve over the past few years. 

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Earning Your PCAM Through CAI

PROFESSIONAL COMMUNITY ASSOCIATION MANAGER (PCAM)

​The pinnacle of community association management. The PCAM designation is the highest professional recognition available nationwide to managers who specialize in community association management. Earn your PCAM and join the elite—the select—the best.

Recommended for experienced managers who want to demonstrate advanced skills and knowledge and who wish to be recognized as one of the best and most experienced managers in the nation.

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2023 Virginia Legislative Changes Affecting Community Associations

The General Assembly had a busy session that involved consideration of proposals for new laws that would affect community associations.  The Virginia Legislative Action Committee monitored dozens of bills.  In addition to supporting some legislation, many of the LAC’s efforts are expended in opposing bills that ultimately do not become law or suggesting modifications to proposed legislation.  The LAC’s lobbying team provides subject-matter expertise to legislators in community association policy and insight into how proposed legislation would affect associations and other stakeholders. 

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History of Community Associations

Community Associations are wonderful organizations benefiting millions of US residents every day. There are countless benefits to living in community associations. One of the beautiful things about people is that we have figured out that banding together in communities is generally beneficial offering clean, cohesive neighborhoods oftentimes with amenities such as parks and pools, further encouraging the idea of community. These inherent benefits have association living on the rise, providing homes for nearly 1 in 5 Americans. But where did it all start?

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Legal SPF: Summer Protection for Community Associations

We are on the cusp of Spring, which means Summer is just around the corner. And pool season is the hallmark of Summer. In addition to securing a pool service contractor and/or lifeguards, community associations should consider the broad spectrum of responsibilities and measures related to the pool. Below is our suggested checklist of items for community associations to review well before the start of pool season for maximum protection.

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Inheriting Old Violations

"Our Board Just Inherited a Host of Old Violations - What Should We Do?" 

We often get calls from new board members after transitioning from developer control. They have questions like this one: Some of the homeowners have added fences, above-ground pools, and sheds without getting approval from the Association. Many of these changes do not appear to meet the standards that are part of our documents. No action has been taken to correct these violations. How do we go about enforcing the covenants and rules?

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How to Crush the M-100 (Or Any Other Course)

If you’re intimidated about taking a Community Associations Institute test because the other students in your class look like they are fresh out of college, fear not! You can boost your confidence by developing your study skills!

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